Streamline Workflow & Increase Employee Productivity

Centralize Management & Improve Decision Making

Optimize Communication & Technology Expenditures

Like what you see? As a MUFC sponsor, One Source is offering you a COMPLIMENTARY
assessment of your current telecom spending to identify savings opportunities.
Simply fill out the quick form below to get started. 

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Our state of the art Communications Lifecycle Management (CLM)
empowers you to focus on your customers and revenue-generating activities

The One Source Experience

Franchisees’ Operational Pain Points

  • Missed deadlines and exceeded budgets

  • Confusing paperwork
    (e.g. change of ownership documents)

  • Lack of visibility into inventory from an acquired property

Franchisees’ Operational Pain Points

Location Changes
(Addition or Divestiture) / Store Opening

One Source’s Approach to Address Them

  • Project manage start to finish

  • Provision telecom and IT services on time and on budget

  • Regular communication

  • Pricing transparency

  • Lack of visibility into telecom assets to determine optimal portfolio mix

  • Lack of industry expertise

  • Lack of resources to manage ordering of fixed and/or mobile assets

  • Inability to sort through multitude of carriers

Sourcing & Procurement

  • Identify and eliminate unnecessary services through inventory centralization

  • Remain carrier-agnostic to ensure best rates

  • Manage contracts continuously to avoid rate hikes

  • Manage commissioning and deployment of fixed and mobile assets

  • Lack of internal resources, increased mean time to repair

  • Lack of centralized support accountability

  • Remote employees/field offices provide their own support

Service and Support / Help Desk

  • 24/7 U.S.-based help desk with high specialists-to-account ratio

  • Reduced mean time to repair

  • Direct network operation center access

  • Carrier SLA accountability

  • Deploy smart-hands nationwide

  • Erroneous carrier invoices

  • Unexplained expense peaks

  • Inaccurate cost allocations with cumbersome process

  • Numerous invoices to process and pay

  • Missing invoices resulting in late fees

Ongoing Expense Management / Bill Payment

  • Consolidate all invoices into one

  • Audit services monthly

  • Streamline invoice management through a consolidated repository for all services

  • Pay all bills in advance to avoid rushed invoice validation

  • Frequent overage fees

  • Initial contract negotiation not account for future growth or contraction

  • Lack of knowledge about carrier processes to recover cost

  • Lack of visibility into, and understanding of, telecom usage and trends

Usage Optimization / Cost Recovery

  • Translate usage trends and business needs into executed services

  • Prevent indiscriminate usage

  • Recover billing errors

  • Provide visibility through chargeback reporting

  • Incomplete and incorrect site inventory

  • Unused services

  • Obsolete service plans

  • Antiquated technologies

  • Out of contract rack rate billing

Inventory Optimization & Management

  • Handle all MACDs service requests

  • Fully document site inventories

  • Optimize inventory and expenditures

  • Manage all contracts

  • Confusing government regulations

  • Unknown security threats

  • Aging hardware

  • Unsecured data

Security & PCI Compliance

  • Simplify threat management

  • Provide customized security solutions that meet your needs and budget

Latest Research

One Source Communications in collaboration with AOTMP, a global research firm, identified 5 ways for fast-growing franchisees to reduce telecom and IT expenditure while increasing operating leverage.

Excited to see you at
2018 Multi-unit Franchising Conference
One Source gave us the scalability, visibility, and centralized management that we desperately needed as we expanded our footprint.

CIO, National Restaurant Chain

One Source saves my team several hours each day, relieving my IT staff from reviewing invoices and managing uptime.

CIO, National Manufacturing Company

One Source successfully cut our telecom expenses by 21%. Working with them for the last 7 years, they continue to WOW us with their professionalism and expertise!

Director of IT, Fortune 500 Distribution Company

Contact Us. We are here to help.

(877) 651-1650 | [email protected]

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