Manufacturing and Distribution Industries

Maintain telecom and IT spending at or below budget while gaining financial visibility across all facilities. One Source relieves your team from low-value activities, so you can drive greater revenue growth and capture more market share.

With One Source, you can:

Realize operational efficiencies by freeing your team from low-value activities
Compress expenditures through contract negotiation, monthly invoice audits, and erroneous charge recoveries (errors present on 9% of invoices*)
Gain greater visibility and centralize control over telecom and IT expenses
Benefit from telecom vendor and carrier accountability resulting in reliable and cost-effective communications

*Source: AOTMP, global research firm

Trusted partner of 20,000+ locations

Manufacturing
and Distribution

Operational Challenges

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.

One Source’s
Approach

to Address Them

  • Lack of visibility into telecom assets to determine optimal portfolio mix

  • Inability to sort through multitude of carriers

  • Lack of resources to manage assets ordering

  • Inability to keep up with technology advancements

Portfolio Optimization / Sourcing and Procurement Sourcing & Procurement

  • Optimize and centralize inventories

  • Remain carrier-agnostic to ensure best rates

  • Manage commissioning and deployment of assets

  • Deploy emerging technologies vetted by experts
  • Inadequate carrier and vendor support

  • Lack of resources to manage outages and issues

Service and Support / Help Desk

  • 24/7 U.S.-based help desk

  • Reduce mean time to repair

  • Project manage moves, adds, changes, and disconnects

  • Erroneous carrier charges

  • Inaccurate cost allocations

  • Overwhelming number of invoices to process and pay

Ongoing Expense Management / Bill Payment

  • Consolidate all invoices into one

  • Audit services monthly

  • Pay all bills in advance to avoid rushed invoice validation

  • Frequent overage fees

  • Initial contract negotiation doesn’t account for future growth or contraction
  • Lack of visibility into, and understanding of, telecom usage and trends

Usage Optimization / Cost Recovery

  • Translate usage trends and business needs into executed services

  • Prevent indiscriminate usage

  • Recover billing errors

  • Deploy emerging technologies vetted by experts

  • Costly downtime adversely impacts operations

  • Lack of field resources for ongoing break/fix

Field Services

  • Implement facility wiring and technology upgrades

  • Resolve break/fix issues
  • Lack of internal IT knowledge and resources
  • Inability to develop long-term IT strategy while managing ongoing break/fix

Office as a Service

  • U.S.-based IT Engineers and 24/7 help desk
  • Manage IT infrastructure with a focus on long-term strategy
  • Deploy new IT equipment, turning high capital expenditure into affordable monthly operational expense

Latest Research

Read AOTMP’s latest research on how medium-sized enterprises, a neglected market by telecom, IT, and mobility management vendors, can now level the playing field against their Fortune 500 counterparts by adopting Communications Lifecycle Management.

Communications Lifecycle Management (CLM)
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Managed Mobility Services (MMS)
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Office as a Service
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Field Services
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