With One Source, you can:

h
Realize operational efficiencies by freeing your team from low-value activities
h
Compress expenditures through contract negotiation, monthly invoice audits, and erroneous charge recoveries (errors present on 9% of invoices*)
h
Gain greater visibility and centralize control over telecom and IT expenses
h
Benefit from telecom vendor and carrier accountability resulting in reliable and cost-effective communications

*Source: AOTMP, global research firm

Manufacturing & Distribution Industries
Operational Challenges

 

One Source's Approach
to Address Them

 
  • Lack of visibility into telecom assets to determine optimal portfolio mix
  • Inability to sort through multitude of carriers
  • Lack of resources to manage assets ordering
  • Inability to keep up with technology advancements

Portfolio Optimization / Sourcing and Procurement Sourcing & Procurement
  • Optimize and centralize inventories
  • Remain carrier-agnostic to ensure best rates
  • Manage commissioning and deployment of assets
  • Deploy emerging technologies vetted by experts
 
  • Inadequate carrier and vendor support
  • Lack of resources to manage outages and issues

Service and Support / Help Desk
  • 24/7 U.S.-based help desk
  • Reduce mean time to repair
  • Project manage moves, adds, changes, and disconnects
 
  • Erroneous carrier charges
  • Inaccurate cost allocations
  • Overwhelming number of invoices to process and pay

Ongoing Expense Management / Bill Payment
  • Consolidate all invoices into one
  • Audit services monthly
  • Pay all bills in advance to avoid rushed invoice validation
 
  • Frequent overage fees
  • Initial contract negotiation doesn’t account for future growth or contraction
  • Lack of visibility into, and understanding of, telecom usage and trends

Usage Optimization / Cost Recovery
  • Translate usage trends and business needs into executed services
  • Prevent indiscriminate usage
  • Recover billing errors
 
  • Office as a Service
  • Inability to develop long-term IT strategy while managing ongoing break/fix

Office as a Service
  • U.S.-based IT Engineers and 24/7 help desk
  • Manage IT infrastructure with a focus on long-term strategy
  • Deploy new IT equipment, turning high capital expenditure into affordable monthly operational expense
 

Our Services Are Offered Through Five Proven Customizable Solutions

Wireline Management and Cost Containment
through Communications Lifecycle Management

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Wireless Management and Cost Containment
through Managed Mobility Services

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Managed IT Products and Services
through Office-as-a-Service

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Field Services through 360°Tech Services
with a Nationwide Network

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Full enterprise-grade security suite through
Managed Security Services

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These Industry-Leading Companies Are Working With One Source To Simplify Their IT And Telecom

Latest Research

Read AOTMP’s latest research on how medium-sized enterprises, a neglected market by telecom, IT, and mobility management vendors, can now level the playing field against their Fortune 500 counterparts by adopting Communications Lifecycle Management.