With One Source, you can:

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Access networking expertise to navigate HIPAA regulations and unidentified security exploits
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Quickly adapt to growth and organizational changes with streamlined communications and increased resource capacities
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Gain a true advocate to identify and implement necessary emerging technologies to stay compliant and ahead of competition
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Benefit from telecom vendor and carrier accountability resulting in reliable and cost-effective communications

Health Care & Senior Living Industry
Operational Challenges

 

One Source's Approach
to Address Them

 
  • Lack of visibility into telecom assets to determine optimal portfolio mix
  • Lack of resources to manage assets ordering
  • Inability to sort through multitude of carriers

Portfolio Optimization / Sourcing and Procurement Sourcing & Procurement
  • Optimize and centralize inventories
  • Remain carrier-agnostic to ensure best rates
  • Deploy emerging technologies vetted by experts
  • Manage commissioning and deployment of assets
 
  • Inadequate carrier and vendor support
  • Lack of resources to manage outages and issues

Service and Support / Help Desk
  • 24/7 U.S.-based help desk
  • Reduce mean time to repair
  • Project manage moves, adds, changes, and disconnects
 
  • Erroneous carrier charges
  • Inaccurate cost allocations
  • Overwhelming number of invoices to process and pay

Ongoing Expense Management / Bill Payment
  • Consolidate all invoices into one
  • Audit services monthly
  • Pay all bills in advance to avoid rushed invoice validation
 
  • Frequent overage fees
  • Initial contract negotiation doesn’t account for future growth or contraction
  • Lack of visibility into, and understanding of, telecom usage and trends

Ongoing Expense Management / Bill Payment
  • Translate usage trends and business needs into executed services
  • Manage contract lifecycle and continuously compress costs
  • Prevent indiscriminate usage
  • Recover billing errors
 
  • Lack of resources for technology upgrades
  • Lack of field resources for ongoing break/fix
  • Lack of resources and coordinating for facility wiring

Field Services
  • Implement facility wiring and technology upgrades
  • Resolve break/fix issues
 
  • Confusing HIPAA compliance regulations
  • Complex health care environment increases cyber attack risks
  • Lack of resources to deter unknown security threats
  • Aging infrastructure and technologies in an increasingly mobile and digital environment
  • Unsecured data and vulnerable networks

Security & HIPAA Compliance
  • Mitigate risks through on-going threat assessment and security patches
  • Deploy Mobile Device Management software with advanced features
  • Customize security solutions within budget while maintaining HIPAA compliant
 
  • Lack of internal IT knowledge and resources
  • Inability to develop long-term IT strategy while managing ongoing break/fix
  • Lack of consistent IT equipment deployed across locations

Office as a Service
  • U.S.-based IT engineers and 24/7 help desk
  • Manage IT infrastructure with a focus on long-term strategy
  • Deploy new IT equipment, turning high capital expenditure into affordable monthly operational expense
 

Our Services Are Offered Through Five Proven Customizable Solutions

Wireline Management and Cost Containment
through Communications Lifecycle Management

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Wireless Management and Cost Containment
through Managed Mobility Services

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Managed IT Products and Services
through Office-as-a-Service

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Field Services through 360°Tech Services
with a Nationwide Network

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Full enterprise-grade security suite through
Managed Security Services

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These Industry-Leading Companies Are Working With One Source To Simplify Their IT And Telecom

Latest Research

Read AOTMP’s latest research on how medium-sized enterprises, a neglected market by telecom, IT, and mobility management vendors, can now level the playing field against their Fortune 500 counterparts by adopting Communications Lifecycle Management.