With One Source, you can:

h
Achieve operational efficiencies with your Finance, Accounting, Accounts Payable, and IT teams
h
Reduce expenditures through monthly invoice audits and recoveries of erroneous carrier/vendor charges(errors present on 9% of invoices*)
h
Access networking expertise to drive business growth, meet federal mandates, and identify hidden security exploits
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Gain a true advocate to identify and implement necessary emerging technologies

Financial Services Industry
Operational Challenges

 

One Source's Approach
to Address Them

 
  • Lack of visibility into telecom assets to determine optimal portfolio mix
  • Inability to sort through multitude of carriers
  • Lack of resources to manage assets ordering
  • Inability to maintain pace with technology advancements

Portfolio Optimization / Sourcing and Procurement Sourcing & Procurement
  • Optimize and centralize inventories
  • Remain carrier-agnostic to ensure best rates
  • Manage commissioning and deployment of assets
  • Deploy emerging technologies vetted by experts
 
  • Inadequate carrier and vendor support
  • Lack of resources to manage outages and issues

Service and Support / Help Desk
  • 24/7 U.S.-based help desk
  • Reduce mean time to repair
  • Project manage moves, adds, changes, and disconnects
 
  • Erroneous carrier charges
  • Inaccurate cost allocations
  • Overwhelming number of invoices to process and pay

Ongoing Expense Management / Bill Payment
  • Consolidate all invoices into one
  • Audit services monthly
  • Pay all bills in advance to avoid rushed invoice validation
 
  • Frequent overage fees
  • Initial contract negotiation doesn’t account for future growth or contraction
  • Lack of visibility into, and understanding of, telecom usage and trends

Usage Optimization / Cost Recovery
  • Translate usage trends and business needs into executed services
  • Prevent indiscriminate usage
  • Recover billing errors
 
  • Lack of resources for technology upgrades
  • Lack of field resources for ongoing break/fix
  • Lack of resources and coordinating for facility wiring

Field Services
  • Implement facility wiring and technology upgrades
  • Resolve break/fix issues
 
  • Lack of resources to deter unknown security threats
  • Aging hardware and network infrastructure

Security
  • Reduce risk through on-going threat assessment and security patches
  • Deploy new hardware with advanced security features
  • Customize security solutions within budget
 
  • Lack of internal IT knowledge and resources
  • Inability to develop long-term IT strategy while managing ongoing break/fix
  • Endless management of financial processors and products
  • Overwhelming requirements for always-on and high availability IT functions

IT Services
  • U.S.-based IT engineers and 24/7 help desk
  • Manage IT infrastructure with a focus on long-term strategy
  • Manage financial processor products with our highly-skilled IT Engineers
 

Our Services Are Offered Through Five Proven Customizable Solutions

Wireline Management and Cost Containment
through Communications Lifecycle Management

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Wireless Management and Cost Containment
through Managed Mobility Services

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Managed IT Products and Services
through Office-as-a-Service

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Field Services through 360°Tech Services
with a Nationwide Network

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Full enterprise-grade security suite through
Managed Security Services

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These Industry-Leading Companies Are Working With One Source To Simplify Their IT And Telecom

Latest Research

Read AOTMP’s latest research on how medium-sized enterprises, a neglected market by telecom, IT, and mobility management vendors, can now level the playing field against their Fortune 500 counterparts by adopting Communications Lifecycle Management.