Health Care & Senior Living Industry

Stay at the forefront of an ever-evolving industry. One Source simplifies and optimizes your networking and telecommunications while reducing cost and freeing up resources, giving you a competitive advantage to focus on providing superior patient care.

With One Source, you can:

Access networking expertise to navigate HIPAA regulations and unidentified security exploits
Quickly adapt to growth and organizational changes with streamlined communications and increased resource capacities
Gain a true advocate to identify and implement necessary emerging technologies to stay compliant and ahead of competition
Benefit from telecom vendor and carrier accountability resulting in reliable and cost-effective communications

Trusted partner of 20,000+ locations

Health Care Industry

Operational Challenges

  • Lack of visibility into telecom assets to determine optimal portfolio mix

  • Lack of resources to manage assets ordering

  • Inability to sort through multitude of carriers



Portfolio Optimization / Sourcing and Procurement Sourcing & Procurement

One Source’s Approach

to Address Them

  • Optimize and centralize inventories

  • Remain carrier-agnostic to ensure best rates

  • Deploy emerging technologies vetted by experts
  • Manage commissioning and deployment of assets

  • Inadequate carrier and vendor support

  • Lack of resources to manage outages and issues

Service and Support / Help Desk

  • 24/7 U.S.-based help desk

  • Reduce mean time to repair

  • Project manage moves, adds, changes, and disconnects

  • Erroneous carrier charges

  • Inaccurate cost allocations

  • Overwhelming number of invoices to process and pay

Ongoing Expense Management / Bill Payment

  • Consolidate all invoices into one

  • Audit services monthly

  • Pay all bills in advance to avoid rushed invoice validation

  • Frequent overage fees

  • Initial contract negotiation doesn’t account for future growth or contraction
  • Lack of visibility into, and understanding of, telecom usage and trends

Usage Optimization / Cost Recovery

  • Translate usage trends and business needs into executed services

  • Manage contract lifecycle and continuously compress costs
  • Prevent indiscriminate usage

  • Recover billing errors

  • Lack of resources for technology upgrades

  • Lack of field resources for ongoing break/fix
  • Lack of resources and coordinating for facility wiring

Field Services

  • Implement facility wiring and technology upgrades
  • Resolve break/fix issues
  • Confusing HIPAA compliance regulations
  • Complex health care environment increases cyber attack risks
  • Lack of resources to deter unknown security threats
  • Aging infrastructure and technologies in an increasingly mobile and digital environment
  • Unsecured data and vulnerable networks

Security & HIPAA Compliance

  • Mitigate risks through on-going threat assessment and security patches

  • Deploy Mobile Device Management software with advanced features
  • Customize security solutions within budget while maintaining HIPAA compliant

  • Lack of internal IT knowledge and resources
  • Inability to develop long-term IT strategy while managing ongoing break/fix
  • Lack of consistent IT equipment deployed across locations

Office as a Service

  • U.S.-based IT engineers and 24/7 help desk
  • Manage IT infrastructure with a focus on long-term strategy

  • Deploy new IT equipment, turning high capital expenditure into affordable monthly operational expense

Latest Research

Read AOTMP’s latest research on how medium-sized enterprises, a neglected market by telecom, IT, and mobility management vendors, can now level the playing field against their Fortune 500 counterparts by adopting Communications Lifecycle Management.

Communications Lifecycle Management (CLM)
Learn More

Managed Mobility Services (MMS)
Learn More

Office as a Service
Learn More

Field Services
Learn More