Food Industry

In the fast-paced Food industry, waste no time on telecom issues and erroneous charge recoveries. With One Source, you can operate more efficiently, realize significant cost savings, and optimize resource allocations. Relying on our 24/7 helpdesk, you can focus on what’s most important – keeping your customers delighted so they will come back again and again.

With One Source, you can:

Reduce expenditures with monthly invoice audits and recover erroneous carrier charges (present on 9% of invoices*)
Gain operational efficiencies by relieving your team from repetitive and low-value tasks
Resolve all issues with 24/7 U.S.-based specialists
Access security expertise to assist in PCI compliance requirements

*Source: AOTMP, global research firm

Food Industry
Operational Challenges

  • Confusing paperwork
    (e.g. change of ownership documents)

  • Lack of visibility into inventory from an acquired property



Location Changes
(Addition or Divestiture) / Store Opening

One Source’s Approach
to Address Them

  • Project manage start to finish

  • Provision telecom and IT services on time and on budget

  • Lack of visibility into telecom assets to determine optimal portfolio mix

  • Lack of resources to manage assets ordering

  • Inability to sort through multitude of carriers

Portfolio Optimization / Sourcing and Procurement Sourcing & Procurement

  • Optimize and centralize inventories

  • Remain carrier-agnostic to ensure best rates

  • Manage commissioning and deployment of assets

  • Inadequate carrier and vendor support

  • Lack of resources to manage outages and issues

Service and Support / Help Desk

  • 24/7 U.S.-based help desk

  • Reduce mean time to repair

  • Project manage moves, adds, changes, and disconnects

  • Erroneous carrier charges

  • Inaccurate cost allocations

  • Overwhelming number of invoices to process and pay

Ongoing Expense Management / Bill Payment

  • Consolidate all invoices into one

  • Audit services monthly

  • Pay all bills in advance to avoid rushed invoice validation

  • Frequent overage fees

  • Initial contract negotiation doesn’t account for future growth or contraction
  • Lack of visibility into, and understanding of, telecom usage and trends

Usage Optimization / Cost Recovery

  • Translate usage trends and business needs into executed services

  • Prevent indiscriminate usage

  • Recover billing errors

  • Lack of resources for new location openings and ongoing break/fix

  • Lack of resources for Point of Sale (POS) deployment

Field Services

  • Deploy nationwide network of technicians to implement wiring and equipment

  • Dispatch technicians and coordinate POS deployment

  • Confusing government regulations

  • Lack of resources to deter unknown security threats

  • Aging hardware

  • Unsecured data and vulnerable networks

Office as a Service

  • Minimize risk through threat assessment and security patches

  • Deploy new hardware with advanced security features

  • Customize security solutions within budget
  • Maintain compliance with regulations

Our Services Are Offered Through Five Proven Customizable Solutions

Wireline Management and Cost Containment
through Communications Lifecycle Management

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Wireless Management and Cost Containment
through Managed Mobility Services

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Managed IT Products and Services
through Office-as-a-Service

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Field Services through 360° Tech Services
with a Nationwide Network

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Full enterprise-grade security suite through Managed Security Services

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Trusted partner of 20,000+ locations

Latest Research

Read AOTMP’s latest research on how medium-sized enterprises, a neglected market by telecom, IT, and mobility management vendors, can now level the playing field against their Fortune 500 counterparts by adopting Communications Lifecycle Management.