2017 FLDC

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Streamline Workflow & Increase Employee Productivity

• Reduce demands on IT staff by offloading routine CLM operations to our dedicated specialists

• Increase productivity and boost morale by relieving your team from repetitive and low-value tasks

• Optimize operational uptime and employee satisfaction by providing 24/7 help desk services through our U.S.-based communication specialists

Centralize Management & Improve Decision Making

• Establish single-source-of-truth of corporate devices, services, contracts and SLAs

• Protect and control corporate assets by enforcing procurement, usage, disposal and security policies

• Maintain compliance with industry and government regulations


Optimize Communication & Technology Expenditures

• Optimize investments in devices, services and software by balancing cost effectiveness and service quality – “pay for what you need”

• Reduce costs by effectively managing contracts, enforcing SLAs and eliminating erroneous charges – “pay for what you use”

• Promote financial accountability through reporting of indiscriminate use

Like what you see? As an FLDC Gold Sponsor, One Source is offering you a COMPLIMENTARY
assessment of your current telecom spending to identify savings opportunities.
Simply fill out the quick form below to get started. 

Our state of the art Communications Lifecycle Management (CLM)
empowers you to focus on your customers and revenue-generating activities

The One Source Experience

Franchisees’ Operational Pain Points

  • Missed deadlines and exceeded budgets

  • Confusing paperwork
    (e.g. change of ownership documents)

  • Lack of visibility into inventory from an acquired property

Location Changes
(Addition or Divestiture) / Store Opening

One Source’s Approach to Address Them

  • Project manage start to finish

  • Provision telecom and IT services on time and on budget

  • Regular communication

  • Pricing transparency

  • Lack of visibility into telecom assets to determine optimal portfolio mix

  • Lack of industry expertise

  • Lack of resources to manage ordering of fixed and/or mobile assets

  • Inability to sort through multitude of carriers

Sourcing & Procurement

  • Identify and eliminate unnecessary services through inventory centralization

  • Remain carrier-agnostic to ensure best rates

  • Manage contracts continuously to avoid rate hikes

  • Manage commissioning and deployment of fixed and mobile assets

  • Lack of internal resources, increased mean time to repair

  • Lack of centralized support accountability

  • Remote employees/field offices provide their own support

Service and Support / Help Desk

  • 24/7 U.S.-based help desk with high specialists-to-account ratio

  • Reduced mean time to repair

  • Direct network operation center access

  • Carrier SLA accountability

  • Deploy smart-hands nationwide

  • Erroneous carrier invoices

  • Unexplained expense peaks

  • Inaccurate cost allocations with cumbersome process

  • Numerous invoices to process and pay

  • Missing invoices resulting in late fees

Ongoing Expense Management / Bill Payment

  • Consolidate all invoices into one

  • Audit services monthly

  • Streamline invoice management through a consolidated repository for all services

  • Pay all bills in advance to avoid rushed invoice validation

  • Frequent overage fees

  • Initial contract negotiation not account for future growth or contraction

  • Lack of knowledge about carrier processes to recover cost

  • Lack of visibility into, and understanding of, telecom usage and trends

Usage Optimization / Cost Recovery

  • Translate usage trends and business needs into executed services

  • Prevent indiscriminate usage

  • Recover billing errors

  • Provide visibility through chargeback reporting

  • Incomplete and incorrect site inventory

  • Unused services

  • Obsolete service plans

  • Antiquated technologies

  • Out of contract rack rate billing

Inventory Optimization & Management

  • Handle all MACDs service requests

  • Fully document site inventories

  • Optimize inventory and expenditures

  • Manage all contracts

  • Confusing government regulations

  • Unknown security threats

  • Aging hardware

  • Unsecured data

Security & PCI Compliance

  • Simplify threat management

  • Provide customized security solutions that meet your needs and budget

Latest Research

Read AOTMP’s latest research on how Communications Lifecycle Management, having been adopted by Fortune 1000 for decades, is now a MUST for small-to-medium enterprises.

Democratizing Communications Lifecycle Management for SMEs:
One Source Communications Serves Enterprises Spend $3 Million or Less on Telecom

2017 Franchise Leadership & Development Conference

One Source gave us the scalability, visibility, and centralized management that we desperately needed as we expanded our footprint.

CIO, National Restaurant Chain

One Source saves my team several hours each day, relieving my IT staff from reviewing invoices and managing uptime.

CIO, National Manufacturing Company

One Source successfully cut our telecom expenses by 21%. Working with them for the last 7 years, they continue to WOW us with their professionalism and expertise!

Director of IT, Fortune 500 Distribution Company

Contact Us. We are here to help.

(877) 651-1650 | [email protected]